Privacy Policy

CIRCLEFLEX ("we", "our", "us") is a division of Circle Pro Audio, registered in Mumbai, India. We are committed to safeguarding the privacy of visitors to www.circleflex.in and the integrity of any information you share with us.

1. Information We Collect

Information you provide directly

• Contact & quote intake forms: name, company, email address, phone number, application type, product interest, project brief.
• Email correspondence: any details you include when emailing sales@, tech@, or partners@circleproaudio.com.

Information collected automatically

• Standard server logs (IP address, browser type, pages visited, timestamps) retained for up to 90 days for security and performance monitoring.
• No third-party tracking cookies are set by this site. We do not use analytics scripts that profile individual visitors at this time.

2. How We Use Your Information

• To respond to your quote requests and technical enquiries.
• To send you technical datasheets you have opted in to receive.
• To improve our products and customer service.
• To comply with applicable Indian laws including the Digital Personal Data Protection Act, 2023 (DPDP).

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage & Retention

Information submitted via our forms is stored on servers physically hosted in India. Quote intake submissions are retained for up to 36 months from last interaction, after which they are securely deleted unless retention is required for an active commercial relationship or legal obligation.

4. Sharing of Information

Your information may be shared only with:

• Authorised Circle Pro Audio personnel involved in fulfilling your enquiry.
• Logistics or distribution partners strictly to the extent required to fulfil an order you have placed.
• Indian government or regulatory authorities when compelled by lawful written request.

5. Your Rights

Under the DPDP Act, 2023, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion ("right to erasure") subject to applicable legal retention requirements.
• Withdraw consent for ongoing marketing communication at any time.

To exercise any of these rights, email privacy@circleproaudio.com with verification of identity.

6. Security

This website is served exclusively over HTTPS with TLS encryption. Form submissions are transmitted encrypted. We employ commercially reasonable safeguards to protect your information from unauthorised access.

7. Children's Privacy

CIRCLEFLEX is a business-to-business brand. Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be highlighted on the website homepage for at least 30 days.

9. Contact

For any questions regarding this Privacy Policy or our data practices:

• Email: privacy@circleproaudio.com
• Postal: Circle Pro Audio Limited, Mumbai, Maharashtra, India